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ADM Starts RASID System To Protect Public Facilities, City View |
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The Abu Dhabi City Municipality, ADM, has launched a new service, as part of the Unified Portal Services App of the Department of Urban Planning and Municipalities, named RASID. The service aims to engage community members in identifying eyesores that detract from the appearance of public facilities, cities, and streets, as well as public and private facilities. This initiative stems from the municipality's belief in the importance of expanding the participation of community members in protecting cities from all forms of disfiguring elements, consolidating the values ??of social responsibility, and developing partnerships with government institutions and various segments of society. RASID is an intelligent interactive system for engaging the community with the municipal system in monitoring negative practices and behaviours. It seeks to raise public awareness and involve the community in the social responsibility of the municipal system towards protecting facilities provided to serve public needs and bring them happiness. The system monitors violations and distortions, and sends reports to government agencies for onward submission to higher authorities. The overall objective is to achieve the targeted recovery rates and rectify the wrong attitudes towards facilities and city components. RASID service contributes to raising the awareness and participation of the community. It reflects the need of the municipal system to cover all districts and residential areas, and benefit from the community's opinions and contributions. It also opens a window to engage the community to activate rapid responses and remedies to cases. As for the monitoring process, the system starts monitoring the situation (taking images), automatically working out coordinates and takes down notes. The communication is then automatically established by referring the monitored case to the municipality to view the case and determine the concerned party. In case of no prior monitoring, the case is then referred to the district supervisor to tackle the situation according to the inspection procedures. In the event of prior monitoring, a thank-you letter is sent to the client informing them that the same case had already been monitored and that necessary procedures are being followed, according to regulations. All members of the community can use RASID by logging into the Unified Portal of the Urban Planning and Municipalities Department - Municipality of Abu Dhabi City and signing up for the Smart Pass (smartpass.government.ae). They can then can send monitoring cases (distortions, irregularities) through the application. |
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