Simon Frith, Managing Director of Al-Futtaim Motors released the following statement today in response to Lexus USA actions regarding GX460:
“For more than 50 years Al-Futtaim Motors has made customer safety and satisfaction our highest priorities.
Therefore yesterday we temporarily suspended sales of this model following the concern regarding the response time of the Vehicle Stability Control (VSC), under extreme cornering conditions. In the meantime we are working closely with Lexus to fully investigate this concern.
“We are contacting all our GX460 customers to explain the situation and will keep them updated as more information becomes available. We will also provide a courtesy car if any customer who has purchased a GX460 is concerned about driving their vehicle. If any of our customers have further questions they can contact our Customer Care Team on 04 206 6002 (between 8am and 6pm).
“Al-Futtaim Motors is working closely with the UAE’s Ministry of Economy with regard to the resolution of the issue.”
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