The Roads and Transport Authority (RTA) announced updates of ‘RTA DUBAI’ App as part of endeavours to offer additional services to public transport & road users, and in line with the Smart City initiative launched by our government.
Abdullah Al Madani, CEO of Corporate Technology Support Services Sector, said: “Updating the ‘RTA DUBAI’ App stems from RTA’s keenness to keep pace with the Smart City initiative by broadening the scope of services on offer to our clientele.”
“This App has multiple features including a DASH BOARD enabling users to customize the application interface services, payment of parking fees, reminding the motorist of the parking place, and several smart parking services. It also enables users to inquire about & recharge NOL balance, track previous trips, inquire about & top up Salik account balance, in addition to availing ‘My Wallet’ service to exchange official documents via smart phones. The App can also display driving licenses, vehicle ownership cards, and distinctive number plate certificates. It supports the 3D TOUCH feature to establish quick contact with RTA, enables users to book taxicabs, offers accessibility to Dubai Smart Government e-identity, and links the account with the traffic file & NOL personalized card. It also offers ‘Madinati’ service enabling users to report road defects, traffic signal faults, and other issues relating to the aesthetic appearance of the emirate,” elaborated Al Madani.
“The ‘RTA DUBAI’ App is fitted with a green point counter that measures the time saved, carbon emissions, and public transport cost. The App also features an ‘Innovation Corner," where users can watch videos and read articles about the latest news of creativity, innovation and technology used by RTA, in addition to driver license knowledge test and disability services.”
“RTA adopts world-class standards to engage customers in designing services on the app through brainstorming sessions and surveys to identify what they aspire for in RTA’s smart services,” said Al Madani. He urged the public to share their views in the updates of the app and make proposals, stressing that RTA attaches full care & attention to customer views and feedback.
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